Millem Horology Limited is an independent atelier specialising in expert servicing, meticulous repair, and precision refinishing for mechanical and quartz timepieces throughout the Uk.
Complete servicing of mechanical watches, tailored to the condition and requirements of each timepiece.
Diagnosis and repair of quartz watches, including full circuit and movement testing.
Professional refinishing of watch cases and bracelets while preserving the original design and finish.
Water-resistance testing to assess the condition of case seals and verify water resistance where appropriate.
Sympathetic restoration of vintage watches, preserving originality, patina and mechanical integrity.
Professional jewellery repairs and refinishing carried out with care and attention to detail.
Practical tuition for enthusiasts and aspiring watchmakers is currently in development. Register your interest to receive early updates about future courses, workshops and one-to-one training.
Every watch is photographed before work begins, providing a detailed record of its condition. Throughout the service, components are handled with care and inspected under magnification to ensure the highest standard of workmanship.
Your watch is protected while in our care, giving you complete peace of mind throughout the repair process.
All complete services are backed by a 12-month guarantee, giving you confidence in the quality of every repair.
To request a service or repair, simply get in touch with us through our contact form, email or telephone. Please provide as much information as possible, including the watch brand, model or reference number, the issue you’re experiencing and any relevant photographs. Once we have received the details, we’ll assess your enquiry and advise on the next steps. If required, we can arrange for the watch to be inspected before providing a detailed estimate for the work.
Yes. We will provide a detailed estimate for the proposed work before any repairs or servicing are carried out. If, during the service or repair, we identify additional work that was not included in the original estimate, we will contact you to discuss the findings and obtain your approval before proceeding with any additional chargeable work.
Our standard service time is approximately 3–4 weeks from approval of the estimate and receipt of the watch. More complex repairs, vintage watches or work requiring specialist parts may take longer. If this is the case, we will keep you informed throughout the process and provide an updated timescale where possible. We always aim to complete each watch to the highest standard rather than rushing the work.
Yes. We undertake servicing, repairs and restoration of many vintage mechanical watches. Vintage timepieces can require additional care due to their age, condition and the availability of replacement parts. Each watch is assessed individually, and we will discuss any additional work or restoration requirements with you before proceeding. Where original or period-correct parts are available, we aim to preserve the character and integrity of the watch wherever possible.
Posted on Google Cris BoyceTrustindex verifies that the original source of the review is Google. Thank you Miles for doing an excellent job repairing and servicing my Jaeger LeCoultre watch. You returned it to me without delay and it looked brand new. you certainly know your stuff ! Huge thanks Cris B - DevonPosted on Google raj sandhirTrustindex verifies that the original source of the review is Google. My Rolex was not working as Rolex should do Miles had a look and said he would service and polish He explained what had happened to the watch He did a fantastic job it looks almost new and works like a Rolex should thank youPosted on Google Lieann LegonTrustindex verifies that the original source of the review is Google. Miles is brilliant at what he does. He fixed a broken clasp on my necklace and polished it to perfection, and he also repaired a friend's high-value watch, leaving them extremely happy with the craftsmanship. His horological training and eye for detail make all the difference. I would trust Miles with further pieces without hesitation.Posted on Google Jay FrancoisTrustindex verifies that the original source of the review is Google. 10/10 great service, would recommend to anyone.Posted on Google ron pyrgoudesTrustindex verifies that the original source of the review is Google. In the past year I have 2 occasions to use Miles to repair two high end watches for ,one a Rolex and the other a Cartier.i am more than than happy with the service I received. Miles was efficient ,polite, very knowledgeable and also did what he said. I am more than happy to recommend Miles to anyone who needs a watch repair or service without any hesitation whatsoever